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CommunityHelp for LEAP freezing when creating combined PDF

Help for LEAP freezing when creating combined PDF

Wendy Lyon (Customer) asked a question.

Help for LEAP freezing when creating combined PDF

Often when trying to combine documents into a single PDF, LEAP freezes and I have to end the task through Task Manager. It seems to always be because of a single document or two which causes trouble but there is no way of identifying which document other than through trial and error - which is very time consuming. Is there some way that we could get a list of "known issues" to make it easier to pick out the problem document(s)?


Elizabeth Mitrow likes this.
  • Seng Kao (LEAP Dev)

    Hi @Wendy Lyon (Customer)​,

     

    Thank you for posting on LEAP Community Discussions.

     

    I would ask that you please contact our Support team regarding this issue via Live Chat or Email. We will then be able to investigate the root cause further with you directly.

     

    Let us know if you require further assistance.

     

    Best regards,

     

    Seng

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    Selected as Best
  • Seng Kao (LEAP Dev)

    Hi @Wendy Lyon (Customer)​,

     

    Thank you for posting on LEAP Community Discussions.

     

    I would ask that you please contact our Support team regarding this issue via Live Chat or Email. We will then be able to investigate the root cause further with you directly.

     

    Let us know if you require further assistance.

     

    Best regards,

     

    Seng

    Expand Post
    Selected as Best

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Help for LEAP freezing when creating combined PDF