Wendy Lyon (Customer) asked a question.
Can you please explain what is happening when I get the following error messages:
"LEAP cannot save the matter's folder structure" (trying to move correspondence to a different folder)
"LEAP cannot download this document" (trying to create combined PDF)
Hi @Wendy Lyon (Customer),
Thank you for posting on LEAP Community Discussions.
I believe this may require further investigation by our Helpdesk team to identify the issue, I went ahead and lodged a case (reference # 1213244) regarding this issue and they will contact you to follow up directly.
Let us know if you require further assistance.
Best regards,
Seng
Hi @Wendy Lyon (Customer),
Thank you for posting on LEAP Community Discussions.
I believe this may require further investigation by our Helpdesk team to identify the issue, I went ahead and lodged a case (reference # 1213244) regarding this issue and they will contact you to follow up directly.
Let us know if you require further assistance.
Best regards,
Seng