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CommunityI can't open scanned documents in Leap when I try it sends me to Adobe which is up to date. It was working until yesterday afternoon. This is only happening on my desktop. My co-workers can open all documents scanned.

I can't open scanned documents in Leap when I try it sends me to Adobe which is up to date. It was working until yesterday afternoon. This is only happening on my desktop. My co-workers can open all documents scanned.

Fiona Kellher (Customer) asked a question.

I can't open scanned documents in Leap when I try it sends me to Adobe which is up to date. It was working until yesterday afternoon. This is only happening on my desktop. My co-workers can open all documents scanned.

  • Hi @Fiona Kellher (Customer)​,

     

    Thank you for posting on LEAP Community Discussions.

     

    If this issue is specifically occurring for just the one computer, I would ask that you please contact our Helpdesk team regarding this issue via Live Chat or Email. We will then be able to investigate the root cause further with you directly.

     

    Let us know if you require further assistance.

     

    Best regards,

     

    Alexander

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I can't open scanned documents in Leap when I try it sends me to Adobe which is up to date. It was working until yesterday afternoon. This is only happening on my desktop. My co-workers can open all documents scanned.