Wendy Lyon (Customer) asked a question.
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Hi Wendy, we apologise for the inconvenience you've experienced and understand how frustrating it must be to wait for a task only to encounter a roadblock.
We appreciate you bringing this to our attention and we have gone ahead a logged a case for you with our Help Desk team to investigate this issue for you. Your case reference is 01528489 and someone will be in touch with you as soon as possible.
Best regards.