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CommunityAfter I archive a file and assign it my own unique archive reference number, does anyone know where that archive reference number appears on the Leap file? I can't see it when I open the matter. Thank you.

After I archive a file and assign it my own unique archive reference number, does anyone know where that archive reference number appears on the Leap file? I can't see it when I open the matter. Thank you.

Maria Geaney (Customer) asked a question.

After I archive a file and assign it my own unique archive reference number, does anyone know where that archive reference number appears on the Leap file? I can't see it when I open the matter. Thank you.

  • Dear Maria, thank you for posting to LEAP Community.

     

    You can find your archived file number on the matter when you click the ellipsis icon (between the Notification & Help icons) top right corner of the screen and go to "Archive Management" where you'll see the archive details on that popup screen.

     

    Alternatively, there's a report under the LEAP Menu > Reports > Matters & Clients > Archived Matters that will show you all the matters archived by specific staff responsible and acting to locate the matter. You can also do an advanced search from your LEAP Matter list to "Include Archived Matters" where your matter will appear and then use the "Archive Management" feature to show the number.

     

    If the above didn't answer your question, don't hesitate to contact our HelpDesk team via Live Chat from the "Knowledge Base" tab above.

     

    Kind regards.

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After I archive a file and assign it my own unique archive reference number, does anyone know where that archive reference number appears on the Leap file? I can't see it when I open the matter. Thank you.