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CommunityHas the time frame for providing support further deteriorated? I contacted support yesterday at lunchtime with an urgent issue. I cannot access the desktop version at all. No one responded and the web chat function was also down all afternoon. :-(

Has the time frame for providing support further deteriorated? I contacted support yesterday at lunchtime with an urgent issue. I cannot access the desktop version at all. No one responded and the web chat function was also down all afternoon. :-(

Elizabeth Mitrow (Customer) asked a question.

Has the time frame for providing support further deteriorated? I contacted support yesterday at lunchtime with an urgent issue. I cannot access the desktop version at all. No one responded and the web chat function was also down all afternoon. :-(

  • Wendy Lyon (Customer)

    The web chat function has been down every time I've tried to access it in the past six months or so :(

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Has the time frame for providing support further deteriorated? I contacted support yesterday at lunchtime with an urgent issue. I cannot access the desktop version at all. No one responded and the web chat function was also down all afternoon. :-(