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Knowledge BaseHow to Reactivate a Former Employee in LEAP ?
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How to Reactivate a Former Employee in LEAP ?

  • 12/11/2025
  • Knowledge

How To

To reactivate a former employee in LEAP, follow these steps below:

 
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You must be a LEAP Admin to make these changes.

  1. Navigate to LEAP Menu > Settings > Application Settings > Firm > under Staff > Members.

  2. Search for the name of the staff member you wish to reactivate.

  3. If the profile you wish to update is not visible in the staff list, click the dropdown next to the Filter  in the top-right corner and select All Staff to view the complete list.

  4. Click on the name of the staff member to open their profile.

  5. In the General Details section, review and update any required information, such as email address or other contact details.

  6. Navigate to the Access & Permissions section of the profile and toggle on the Current Staff Member and LEAP - Standard Access  options to restore their access.

    To fully reactivate the staff member, ensure that a licence is assigned through the Subscriptions Portal.

  7. If no available licences are present, a new licence will need to be purchased. For further details, refer to the Managed Add-Ons section within the Application Settings - Staff Subscriptions article.

  8. Click Save.

Last Modified Date
12/11/2025 3:35 am
Title
How to Reactivate a Former Employee in LEAP ?
URL Name
How-to-Reactivate-a-Former-Employee-in-LEAP-IE

Resolution
Installing & Setting Up
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How to Reactivate a Former Employee in LEAP ?